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FREQUENTLY ASKED QUESTIONS

What is Hardwood Floor Refinishing?
To refinish your floors, we will sand them down to the bare wood, then apply a new stain in the color of your choice, and finish with a coat of polyurethane. If you opt for oil-based polyurethane, we will apply two coats and lightly sand between each coat. With water-based poly, 3 coats are used with light sanding between coats 1 and 2 and scuffing between coats 2 and 3. Of course we “tack” (clean the dust) prior to each coat. This is the method most are familiar with; it takes 2 to 4 days and provides the homeowner with a finish that is as close to perfection as possible. With our low prices, our hardwood floor refinishing service is one of the most affordable in the San Antonio area.
What is Hardwood Floor Resurfacing?

Resurfacing is our signature service that gently sands away light scratches, scuffs, ground-in dirt, and dullness. It does NOT affect the color of the wood (other than brightening) and does NOT extensively sand away precious wood surfaces. This process can be used on any type of wood and is also our most cost-effective service. It starts at only 99¢ per square foot. Unlike refinishing, this process can be completed in a matter of hours.

I Have a Few Really Deep Scratches, Do I Need Resurfacing or Refinishing?
Because our resurfacing service doesn’t involve sanding, it won’t be able to remove deep scratches from your hardwood. That’s why we almost always recommend our refinishing service to floors that have serious damage or wear and tear. If you have pets or children, then removing ALL scratches may very well be a temporary thing. Regardless, give us a call and we’d be happy to talk you through the services and which one would be the best for your home!
Can You Fix Warping?
Typically, our refinishing service can correct some of the warping on your floors. You can see examples of this in our before and after gallery. Give us a call today to discuss your project needs to see if we can fix your warping floorboards.
I Have Pet Stains On My Hardwood Floors, Can You Fix It?
The key to maintaining your hardwood floors is to clean pet accidents as soon as they happen. If cleaning with the steps outlined in the next section doesn’t fix the problem area, then the urine has probably soaked into your flooring and more serious hardwood floor restoration work will be required. We are confident in our ability to conquer most pet stains, but contact us to determine the severity of your stain.
What Do I Use To Clean Deep Stains On My Hardwood Floors?
A fool-proof solution to help with stains is to mix white vinegar and water (1 part vinegar to 4 parts water). A spray bottle will be perfect for little, everyday accidents and a bucket may be necessary for the bigger stains. Scrub stains thoroughly, and then wipe it completely dry. Dry it again to ensure no moisture remains. Beware of using cleaners with ammonia in it (pet urine actually contains ammonia), because if your pet smells the ammonia where they last had an accident, they are more likely to want to relieve themselves in that same spot next time.
Is Your Process Really Dust Free?
Our refinishing process generates minimal dust thanks to our equipment mounted vacuums, which eliminate most of the dust. Any remaining dust is a very light coating on the floor, and there is no generation of airborne dust whatsoever. The remaining dust on the floor is vacuumed up, then the surface is cleaned with tack rags.
Is Your Process Odorless?
For resurfacing, we use only waterborne products that are “Greenguard” certified. The only smell is a very light, pleasant aroma.
How Much Does it Cost to Refinish or Resurface a Hardwood Floor?
The cost heavily depends on the size and scope of the specific job. However, the typical resurfacing job usually costs $0.99 per sq/ft. For a more accurate quote on your project, just give us a call or get a free price estimate online.